Field Of Application
- 1.The general terms and conditions contained herein (hereinafter: "T&Cs") are applied to all orders and purchases of shoes and accessories (hereinafter: "Products") on the website http://dariocampagna.net (hereinafter: "Website") made by subjects residing in countries where the website is or will be active (hereinafter: "Customers").
- 2.The customer must carefully read the T&Cs before making all purchase orders.
- 3.With acceptance of the T&Cs and placing of an order, the customer acknowledges that it:
- has read, understood and fully accepted the T&Cs without reserve;
- is a consumer wanting to purchase the Products exclusively for personal use and not for resale within the context of any commercial or business activity of any kind whatsoever;
- authorises to store, process, use and transfer to third parties and/or abroad, the data (personal) contained in the order for the purpose of fulfilling the same.
- 4. shall take all steps to ensure that the information contained on the website is accurate and up-to-date. However, it is not possible to offer guarantees to this effect.
- 5.The sales agreement entered into by E-volve and the customer is understood as finalised once E-volve sends written confirmation of the delivery to the Customer at the email address indicated by the latter on the purchase order.
- 6. shall consider any change requests that it receives prior to shipment of the Products al Customer.
- 7.If a specific Product listed on the Customer's order is no longer in stock, E-volve shall in no way be bound to supply the Product in question, but will only be obliged to inform the customer in advance of said circumstance. If only part of the Products indicated in the order are available, The customer service will contact the Customer to ask if it intends cancelling the order or is willing to receive the available items; in the latter case the Customer will only be charged for the Products it receives.
- 8.On reserves the right, at its own discretion, to reduce the amount of Products that can be purchased on the website.
- 9.The prices of the Products, expressed in Euro, will always be the ones indicated in the invoice.
- 10.The shipping and delivery expenses may vary depending on the country and will be charged to the Customer at the time of shipping the Products ordered, based on the shipping rates in force and indicated in the relative section on the website.
- 11.Payment must be made by the Customer at the time of confirming the delivery, either by credit card or by one of the other methods indicated in the relative section on the website.
- 12.The Products will be shipped to the delivery address indicated on the order by the Customer.
- 13.As a general rule, the Products will be shipped within 30 (thirty) days after confirmation of the order by E-volve, nevertheless the delivery times may vary depending on the country of destination. In the case of the delivery being delayed for reasons out of E-volve's control, if possible, the Customer will be notified of the new delivery date.
- 14.On reserves the right at its own discretion to refuse, suspend or cancel the delivery or any of its obligations deriving from the sales agreement in the case of alleged fraud, non-performance or violation by the Customer of its obligations assumed with Customer Service in previous orders and/or sales agreements. If the purchased products will require the crossing of customs (depending on the country of destination) and the customer decides not to receive the order once it has arrived at customs, Customer service doesn't guarantee the reimbursement of the goods which will be abandoned in place.
Right To Withdraw
- 15.The customer has the right to return the Products purchased on http://dariocampagna.net, without any penalty being charged and without need for justification, either within 14 (fourteen) calendar days after receipt by the Customer of the Products in question, or within the term established by the mandatory regulations applicable in the country where the Customer resides, if this is longer.
- A refund of the entire amount incurred by the user during the purchase will be made, while the shipping cost for returning the product will be borne by the user.
- Upon receipt of the Products, the sales agreement shall be cancelled for all purposes and all the relative obligations, rights and claims shall lapse, notwithstanding the fact that if the Products returned are damaged, we shall be entitled to compensation for said damages with the payment already made by the Customer for the Products.
- 17.Besides everything indicated above (articles 15-16), the right to withdraw is subject to the following conditions:
- Within and no longer than fourteen (14) days from receiving the products, the customer has the right to request a return (''RMA'') directly through our website, in the section ''Request a Return'';
- After receiving the RMA, the Products must be returned to E-volve, at the Customer's risk and expense in a single delivery by courier or registered mail 2 (two) days after receipt of the RMA to the following address: Dario Campagna Calzature, VIA Giuseppe Ricciardi - 24/26 80142 Napoli (NA) Italia; please ensure that both the recipient (Dario Campagna Calzature) and the RMA code are clearly visible on the package, so that it does not go missing; should Evolve not receive the returned merchandise, The customer service will request the Customer to provide the proof of delivery: the delivery slip signed by the recipient of the returned package. If the Customer is unable to provide the proof of delivery, We cannot grant the refund of goods. .
- The Products that are returned must not be used, worn, or damaged;
- The identifying hang-tags of the Products must still be attached to the same;
- The Products must be returned in their original packaging, together with any accessories or instruction manuals;
- 18.As soon as Customer Service have ascertained that the required conditions for the returns have been met, they will send the Customer an email of confirmation accepting the returns and start the procedure for reimbursing the amount paid for the Products returned within 30 (thirty) days, irrespective of the payment method adopted by the Customer. Reimbursements will only be made to Customers who have made payments previously.
- 19.In case the above-mentioned conditions are not observed, the Customer will not be entitled to any reimbursement for the amount paid to Customer Service. The Customer , however, will be fully entitled to pick up returned Products at the warehouse at his or her risk and expense. If the Customer does not request the resending of the returned Products by 30 (thirty) days after receiving notice from E-volve, E-volve will be entitled to keep them together with the amount paid by the Customer for said Products.
- 26.In the case of one or more clauses in these T&Cs being invalid, voidable, illegal or unenforceable, this will not entail the total ineffectiveness of the T&Cs. The clause in question will be replaced by a similar valid clause that duly takes into account the intention and content of the same in full observance and for the purposes of the current regulations.
These T&C are subject to Italian legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Naples (Italy).
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.